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 In
one word—experience!
RESCCU
is a distinctly qualified higher education enrollment
services consulting company that can tackle your
most demanding strategic enrollment management issues.
Dr. Evelyn R. Babey, Principal Consultant, has more
than 30 years of national and international
leadership and management experience in university registrar,
student enrollment services and academic services.
Her long-term and wide-ranging experiences allow
RESCCU to recommend and facilitate effective change
without institutional bias.
Dr.
Babey is assisted by a highly capable and respected
crew of associates. Each RESCCU associate has years
of experience in his or her enrollment management
field.
RESCCU areas of expertise include:
• Registrar/enrollment
management services
• Organizational
analysis
• Staff
development
• Technology, systems and tools
• Training
• Space
planning –optimum design, environment and
utilization
• Classroom/learning space
• Workspace
• Residential/student
life space
Strategic
enrollment management planning
- Registrar/enrollment
management services
- Institutional
analysis and student assessment
- Student
prospecting, recruitment, admission and enrollment—nationally
and internationally
- Student
financial services and tuition discounting
- Student
financial aid processing and compliance review
- Academic
support and retention programs
- Community
college/university cooperative programs
- Transfer
articulation policies, agreements and course policies
- New
student programs—orientation, first-year
experience
- Parent
programs—orientation,
parent organizations
- Student
life and service learning programs
- SEVIS
compliance
- Academic
records
- Registration
and fee payment
- Residency
determination
- One-card
systems
- Athletic
eligibility and compliance
- Degree
audit, graduation, commencement ceremonies
- Career
counseling and development
- Career
planning and job search
Organizational analysis
- Organizational
analysis and relationships
- Position
description analysis
- Workflow
analysis
- Process
and procedure analysis
- Budgetary
analysis
- Communication
strategies, planning and assessment
- Communications
review—web,
telephone, publications, letters
- Quality
service assessment
- Outsourcing
opportunities
- Disaster
recovery and business continuity planning
Systems, technology and tools
- ERP/student
information systems strategic planning
- ERP/student
information systems software and ancillary software,
e.g., recruitment, workflow, class scheduling,
course management, degree audit, billing/payment,
customer relations management, help desk, interactive
voice response (IVR)
- Web-based
services/portals
- Document
management systems
- Security
of electronic data
Training
- FERPA
(confidentiality and privacy of student records)
- Financial
aid compliance
- SEVIS
compliance
- Staff
training programs
- Student
training programs—academic
peer advisors, new student program leaders
Space planning
- Assessment
- Utilization
and analysis
- Technology
analysis
- Environment
analysis
- Design
analysis
- Ergonomic
analysis
- Management
- One-stop
centers
 RESCCU’s
extensive experience in all areas of enrollment
management and student services facilitates new ways
of thinking to enhance the delivery of customer services,
increase productivity and improve your institution’s
competitive edge within limited resources. We’ve
learned during the past 30 years that no single solution
is right for every institution’s strategic enrollment
management issues. We take pride in treating your situation
uniquely and tackling your issues with a balanced and
fresh perspective based on years of experience.
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