Evelyn R. Babey has more than 30 years of national and international experience in registrar and enrollment services offices at all levels of higher education. Most recently Dr. Babey served as the Dean of Central Academic and Student Services at the Higher Colleges of Technology in the United Arab Emirates (UAE). She was Assistant Vice President for Enrollment Services/University Registrar and Banner Project Leader at Georgia State University (GSU). Prior to GSU, Dr. Babey was the University Registrar at the University of California, Davis. Other professional experiences include Senior Registrar at Brooklyn College (City University of New York), Registrar at Kean University (New Jersey University System) and Associate Registrar at New York City Technical College (City University of New York). Dr. Babey holds the distinction of being the first female university registrar in the University of California system and in the New Jersey State University system. She also taught statistics at the college level.

Dr. Babey received her Ph.D. degree in Organizational Studies from New York University, her Master of Science degree in Education in College Student Personnel from the State University of New York, Albany, and her Bachelor of Arts degree in History from Queens College, the City University of New York.

At the Higher Colleges of Technology (HCT) from 2005 to 2006, Dr. Babey coordinated academic and student services for what was then a 12-college system, and led the system Academic and Student Services Supervisors teams. Dr. Babey worked closely with the National Admissions and Placement Office and coordinated admission policy for the 12 HCT campuses. She was responsible for the system-wide implementation of SungardHE’s Banner Student Administration System (Mideast version) and was a member of the HCT’s Banner ERP Implementation Committee. Dr. Babey was an active and respected member of the HCT Academic Review Committee, the system-wide academic policy committee. While in the UAE, Dr. Babey also served as a consultant to the Ministry of Higher Education and Scientific Research’s Office of Higher Education Policy and Planning.

At Georgia State University (GSU) from 1997 to 2002, Dr. Babey was responsible for the leadership and management of the Office of Enrollment Services, Office of the University Registrar, Office of Admissions and Office of Financial Aid while holding the positions of Assistant Vice President and University Registrar. She managed a full-time staff of 125, an operating budget of more than $5 million, and a student financial aid budget that exceeded $125 million. Her legacy includes organizational changes and the adoption of new technology to enhance services and improve productivity. Additionally, Dr. Babey served as a Project Leader for the implementation of SungardHE’s Banner Student Administration System. While at GSU Dr. Babey was asked to serve on a team to assist in the development of a private university in the Cote d’Ivoire. She developed the student affairs and university-wide administrative use of technology needs plans for the university.

As University Registrar at the University of California, Davis, from 1984 to 1997, Dr. Babey was responsible for the enrollment of 24,000 students in undergraduate and graduate studies, the Division of Biological Sciences, the Graduate School of Management and three professionals schools—law, medicine and veterinary medicine. She was an active and respected member of many Academic Senate and administrative committees. Dr. Babey's many accomplishments included analysis, reorganization, development and implementation of new structures and systems to increase organizational efficiency and effectiveness and enhance student enrollment services. She also successfully led building and classroom renovation projects to enhance the teaching/learning environment. She developed strategies to improve classroom utilization and classroom management.

Dr. Babey is active in professional organizations. She is a founding member and founding secretary/treasurer of the New Jersey/New York Conference of Registrars and Officers of Admissions, and a member of the American Association of Collegiate Registrars and Admissions Officers, Council on Law in Higher Education, EDUCAUSE, and Society for College and University Planning. She was a member of the Joint Commission on Accountability Reporting (JCAR), a national commission on institutional reporting. Dr. Babey has presented at more than 100 professional meetings and conferences. Most recently, she authored a chapter on the costs of implementing an ERP system for a Jossey Bass New Directions publication, titled Building A New Student Information System: Strategies For Success and Implications For Campus Policy Makers. The book was published in winter 2006.

Dr. Babey's goals are to enhance customer service, improve productivity and increase an institution’s competitive advantage through her work. Some of her specific accomplishments include:

• Re-conceptualized and re-engineered roles, responsibilities, and processes to create new management, technical, and staff positions within existing FTE.
• Redesigned and renovated office space, fostering team development and effectively adding more space within existing square footage.
• Reorganized office locations to place all related customer service units together—one-stop shop, improving student enrollment services, communication, team development, and productivity.
• Developed cross-training programs and implemented cross-functional work teams.
• Developed new performance standards and a new performance evaluation instrument.
• Developed an office budgeting system to track fund sources and expenditures by accounts and sub-accounts. Automated processes and improved budget management.
• Fostered administrative use of technology—hardware and software—to improve customer service and productivity.
• Led the redesign and renovation of classrooms to enhance environment and technology in teaching/learning spaces.
• Analyzed class teaching patterns and recommended alternatives to improve classroom utilization and classroom management.
• Developed new customer service publications, and edited and redesigned existing publications.